Privacy Policy

1. Who We Are

Crash Report Center is not a law firm, not a lawyer referral service, and does not offer legal advice. We help users find and request accident reports and connect with legal professionals ("Sponsors") who pay to advertise on our platform. No attorney-client relationship is created by using this site or submitting information through any form.

All images or videos on this site that include people are for illustrative purposes only. The individuals are actors or models and not actual clients.

2. Information We Collect

We may collect the following types of information about you:

1. Information You Provide Directly

• Contact details (e.g., name, phone number, email address)
• Accident information (e.g., date, location, vehicle type, details)
• Vehicle and insurance details
• Inquiry or consultation form responses
• Content you share via email or surveys

2. Information We Collect Automatically

• Browser type, IP address, location, and device information
• Time and date of access, referring URL, and interaction logs
• Cookies, log files, web beacons, HTML5 storage, and other tracking technologies

3. Information from Third Parties

• Social media networks (Facebook, LinkedIn, Instagram, etc.)
• Marketing partners, analytics providers, and ad networks
• Legal partners you may be connected to through our service

4. Location Information

If enabled, we may collect geolocation data via your mobile device, IP address, Wi-Fi networks, or GPS to help match you with local legal professionals.

3. How We Use Your Information

We may use your personal information to:

• Respond to your inquiries and fulfill service requests
• Connect you with third-party legal professionals
• Deliver service-related updates and marketing communications
• Personalize your user experience
• Conduct research and analytics to improve our services
• Comply with legal requirements and enforce our terms

4. How We Share Your Information

Your information may be shared with:

• Sponsors (legal professionals) who may contact you regarding your inquiry
• Marketing & Ad Partners: Google, Bing, Facebook, etc.
• Analytics & Optimization Tools: Hotjar, Google Analytics, etc.
• Cloud and Hosting Services: AWS, Google Drive
• Third-party vendors supporting service operations

We may also disclose your information:

• In response to legal obligations or lawful requests
• To prevent fraud or misuse of services
• To enforce our policies or protect our legal rights
• As part of a business transfer (e.g., merger or acquisition)

If you do not wish for your information to be shared, please do not submit a request via our platform.

5. Consent for Contact

By submitting your information, you consent to be contacted by phone, email, or SMS, including via auto-dialer or pre-recorded messages, even if your number is on a "Do Not Call" list. Message and data rates may apply. Consent is not required to use our services. You can opt out at any time.

6. Your Rights & Choices

You have the right to:

• Access or update your personal data
• Request deletion of your data (subject to legal exceptions)
• Opt out of marketing communications
• Control cookies and tracking through browser settings

For California or Georgia residents, additional rights may apply (see sections below).

7. Data Security

We implement industry-standard security measures, including SSL encryption, firewalls, and secure hosting environments to protect your personal information. While we strive to protect your data, no system is 100% secure.

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal data from minors. If we discover such data has been collected, we will delete it promptly.

9. Third-Party Websites & Widgets

Our site may contain links or plug-ins from unaffiliated third-party websites or social media platforms. These services are governed by their own privacy policies, and we are not responsible for their practices.

10. Business Transfers

In the event of a merger, sale, reorganization, or acquisition, your data may be transferred as part of that transaction.

11. Do Not Track Signals

Our site does not respond to "Do Not Track" signals at this time.

12. Operation in the United States

Our services are based in the United States. If you access our services from outside the U.S., your information will be transferred to and processed in the U.S.

13. California Residents – Your Rights Under CCPA

Under the California Consumer Privacy Act (CCPA), you have the right to:

• Request access to your personal information
• Request deletion of your personal information
• Know what personal data we have shared with third parties

To exercise your rights, email us at customersuccess@crashreportcenter.com or call (469) 962-6214. We will respond within 30–45 days. We do not discriminate based on these requests.

14. Georgia Residents – Your GCDPA Rights

Georgia residents have the right to:

• Request access to personal information we've collected
• Request deletion of their personal data
• Know whether we've shared personal information for marketing purposes

Submit a Georgia privacy request by emailing customersuccess@crashreportcenter.com with subject line: "Request for Georgia Privacy Information."

15. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted with a revised date. Your continued use of our services after changes indicates your acceptance of the updated policy.

16. Contact Us

Have questions or want to exercise your privacy rights?

• Email: customersuccess@crashreportcenter.com
• Phone: (469) 962-6214
• Address: 100 North Point Center E Ste 260, Alpharetta, GA 30022, United States